COVID-19 Update

COVID-19 Update August 1, 2022

COVID-19 Update

Majority of the residents have recovered from COVID-19. However there are still active cases within the home. Further PCR testing has been completed over the weekend. In order to ensure the health and wellbeing of the residents living at Mount Clear Aged Care a number of you have been contacted to discuss partners in care.


Partners in Care

Essential visits / partner in care (also referred to as a partner) is a person identified by the aged care resident, or their representative, who they have a close and continuing relationship with, such as a family member or close friend. A partner regularly visits and provides care and companionship to the aged care resident.

Partners in care may provide support such as:

• helping with dressing
• sharing stories, food or other pastimes
• helping to practise exercise routines
• helping to visit places of special interest.

Benefits of Partners in Care

Becoming a partner can help:

• keep families together to support each other through life experiences and times of need
• support the daily routines of people living in aged care homes including during infectious outbreaks
• improve the overall health and wellbeing of people living in aged care
• decrease the psycho-social impacts associated with visitor restrictions, lockdowns and sustained social isolation including loneliness, anxiety, boredom, fear and depression and cognitive decline
• you learn or improve your knowledge and skills around infection control practices and other caring skills.

Please see Partnership in care resource here Developed by the Aged Care Quality and Safety Commission for further information.

For all essential visitors and or partners in care please contact the facility manager or nurse in charge to discuss your circumstances.

Supporting Resident Recovery
Our focus is to ensure the health, wellbeing and reablement of all residents. As a result of COVID-19 lockdowns and isolation requirements, many residents may have experienced physical, psychological and/or nutritional deconditioning. Our focus will be to work with residents and their families/representative on how we can support residents to regain any lost capacity and mobility. We have allied health services returning which aim to maintain the health and wellbeing of the residents and support the recovery of all residents.

Mental Health, Grief & Trauma Support services are also available to support all residents, families and staff. See below for further details:

  • Beyond Blue offers a dedicated 24/7 Coronavirus Mental Wellbeing Support Service. Further information is available at Coronavirus Beyond Blue or by calling 1800 512 348.
  • Lifeline 131114
  • Mensline Australia 1300 789 978
  • Open Arms- Veterans and families counselling 1800 011 046
  • Black Dog Institute offers The Essential Network (TEN). This online service is dedicated to health care staff and provides confidential mental health support.
  • Head to Health centres free service that offers support for adults to access mental health information, services further information at Head to Health or by calling 1800 595 212.


Care Planning

Residents care planning and assessments are being re-evaluated. Your assistance with care assessments/ planning is crucial to ensure all residents receive client-centred care that is tailored to their individual needs. Please contact the facility on or 5330 3107 to arrange a meeting online or via phone with our care/lifestyle staff to discuss the care needs related to your families ongoing care and lifestyle choices. Although this is a formal invitation please note you are welcome to discuss your families care at any time.

Please do not hesitate to contact should you have a concern or wish to discuss any of the above further.

kind regards,

Mount Clear Aged Care